Turn Google searches into booked jobs.
More customers choose you over the business down the street, and fewer get away because you were busy working.
Free · No obligation · Nothing to sign
The problem
Stop losing customers
between
the search
and the call.
Local businesses quietly lose customers in three places: a Google listing that's out of date, a website that's hard to use on a phone, and calls that go unanswered while you're busy working.
I work with auto shops, HVAC, plumbers, contractors and other local service businesses around the Salt Lake Valley.
- They search for a business nearby
- They check your Google listingLeak: Wrong hours or missing services
- They open your websiteLeak: Slow, or no tap-to-call
- They call youLeak: It rings out
- They book with you
Every leak sends a customer to the competitor down the street
What I do
Three fixes. Pick one or all three.
Each service plugs one leak. Start with the one that's costing you most, or bundle them. Nothing about how you run your business has to change.
- Fix 1Google Business ProfileYour listing, correct and current Works on its own
- Fix 2WebsiteA fast site with tap-to-call Works on its own
- Fix 3Missed-call captureCallers you miss can get a text back Works on its own
Fix 1 of 3 · Works on its own
Google Business Profile
Your Google listing shows the right hours, services and photos, and matches your website. Reviews get replies, and the listing stays current as things change.Your listing shows the right hours, services and photos, and reviews get replies.
Fix 2 of 3 · Works on its own
Website
A fast site built for phones, with your services, hours and location up front and a tap-to-call button on every page. Hosting and a set number of update hours each month are included.A fast site built for phones, with your hours and location up front and tap-to-call on every page.
Fix 3 of 3 · Works on its own
Missed-call capture
Your phone still rings first. When a call would have been missed, the caller gets a text in your business's name asking what they need. You get one summary text, ready for the callback.Your phone still rings first. Callers you miss can get a text in your business's name, and you get one summary text.
Example
What the caller sees
- Ridgeline Auto Repair: Hi, this is Ridgeline Auto Repair. Sorry we missed your call. What's your name, and what can we help with? Reply STOP to opt out.
- Caller: This is Dana. My brakes are squeaking.
- Ridgeline Auto Repair: Thanks, Dana. What year, make and model is it?
- Caller: 2016 Honda CR-V
- Ridgeline Auto Repair: Is it safe to drive for now, or is it urgent?
- Caller: Still drivable. Not urgent.
- Ridgeline Auto Repair: When's the best time to call you back?
- Caller: Tomorrow morning works.
- Ridgeline Auto Repair: Got it: 2016 Honda CR-V, squeaky brakes, still drivable. We'll call you tomorrow morning.
The one text you get
New lead from a missed call
- Name:
- Dana, (801) 555-0142
- Issue:
- Brakes squeaking
- Vehicle:
- 2016 Honda CR-V
- Urgency:
- Drivable, not urgent
- Call back:
- Tomorrow morning
Sample texts for a fictional repair shop. Your questions fit your business. Example
Sorry we missed your call. What can we help with?
My brakes are squeaking.
The one text you get
Dana: brakes squeaking, call back tomorrow morning
Each service has a one-time setup and a monthly fee.The free audit shows you which ones are worth it for your business.
No strings
What stays yours
I fix the leaks without taking anything over. Your Google listing, your website and your phone number always stay yours.
Your Google listing
You stay the owner. I'm added as a manager only.
Your website and its content
Your name, your brand, your words and photos.
Your phone number
The same number on your sign, truck and cards, on the phones you already use.
The free audit
How the free audit works
Three checks, done by me while you keep working.
Skip to the request formCheck 1: I find you on Google, the way a customer would.
Is your listing complete, accurate and current?
Check 2: I open your website.
Does it look current, work well on a phone and make it easy to call?
Check 3: I call you, from your Google listing or website, at a busy time.
Does someone pick up, and what happens if not?
Then: You get a short, simple summary
What I found, where customers may be slipping away, and what I'd fix first, plus a sample of what your homepage could look like.
- Free
- No obligation
- Nothing to sign
Thanks. Your request is in.
I'll reply within two business days to set up your free audit. There's nothing else you need to do.
No obligation, and nothing to sign.
Common questions
Straight answers
The things business owners ask first. Don't see yours? Ask it in the audit request and I'll answer it directly.
Who owns my Google listing?
You do, and you stay the owner. I'm added as a manager only, so I can keep your hours and services up to date. You can remove me whenever you like.
Who keeps my website content?
You do. Your business name, your brand, your words and your photos stay yours.
Do I have to change my phone number?
No. You keep your number and the phones you use today. Your phone still rings first, every time. Missed-call capture uses the call forwarding your phone company already offers, and only for calls that would have been missed.
What does the audit cost?
Nothing. The audit is free, with no obligation. You'll get a short, simple summary, plus a sample of what your homepage could look like, whether or not you ever work with me.
Do I have to sign anything?
Not for the audit. There's nothing to sign. If you decide you'd like help after that, I'll go over the terms with you in plain English before anything starts.
Ian CondeFounder. Does the work.
Who you'll work with
Hi, I'm Ian.
I spent about eight years as a strategy consultant helping Fortune 500 companies grow. Now I bring that same thinking to independent businesses around the Salt Lake Valley, where the results show up in your schedule and your bottom line. When I'm not working, you'll find me on a mountain bike trail, skiing at Alta, or on a river with a fly rod.
The best place to start is the free audit. I'll look at your Google listing, your website and your calls, and tell you what I'd fix first.